Answers for common myLT questions can be found in our Account Help and FAQ section.

Contact Web Support

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*First Name:
Your first name
*Last Name:
Your last name
*Email Address:
The email address used when the account was created
*Member ID:
The number on the back of your Life Time Fitness access card, below the bar code
Membership Type:
Are you a First-Time
or Returning Member?
If you joined, and haven't ever cancelled your Life Time membership, enter First-Time; if you have cancelled your membership in the past, and then rejoined, please enter Returning Member
First-time member
Returning member
*Subject:
*Provide a brief description of the problem you are experiencing:
Please provide as much detail as possible about the problem you're experiencing, including:
  • Your computer (i.e. PC with Windows Vista)
  • Your web browser and version (i.e. Internet Explorer 8)
  • Names of other members on the account if they're experiencing the same problem, or
  • Sequence of events that seem to produce the problem

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